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Our Service

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Welcome to the very best in customer service 

At Fastrac Foodservice, we understand the importance of putting our customers at the heart of everything we do. Our dedicated administration team are here to ensure your experience with us is nothing short of outstanding. From our friendly customer service representatives who are always ready to assist you, to our diligent accounts team that ensures smooth transactions.  Our proactive procurement experts who source the finest products, are committed to ranging high-quality food and ingredients, sourced from trusted suppliers, guarantees that you receive only the best.

We understand the value of building strong relationships with our customers. Our goal is to provide personalised attention and strive to understand your unique requirements, so we can provide tailored solutions that exceed your expectations. Whether you're a restaurant owner, a caterer, or a hospitality professional, we are here to support your business and help you thrive.

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Delivering to your kitchen

Here at Fastrac our drivers will arrive on site, unload, and bring the goods straight into the kitchen or storerooms as required.

We work with our customers to bring them what they need, our customers can order until midnight and our trucks will leave at 7am for next day delivery.

We deliver to Metro-Melbourne, Mornington peninsula, Gippsland and much of regional Victoria stretching out to the border towns such as Albury and Echuca.  Most areas are spoilt with a 6 day per week delivery schedule during peak season.  For delivery details to your area please refer to the delivery schedule map.

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Do we deliver to you?

 

       * Delivery schedules are subject to change due to season demand.

“I’m very happy with the Company Fastrac!

The customer service is A1 and nothing is ever a problem when seeking stock. Delivery is always on time and the rep that looks after our area is delightful. Highly recommend the company!"

Di Mancuso
Myrtleford P12 college

"Fastrac is a very reliable company. Since I’ve been using Fastrac, Yolanda who is my rep is absolutely fantastic, it doesn't matter what I need, or when I need it, it is delivered on time. Yolanda will source anything you need, Fastrac is very professional in every way and is all about customer service. DO NOT HESITATE TO USE FASTRAC."

Paul Castelli, Head Chef
Myrtleford Savoy Club

“ The team at Fastrac are a pleasure to deal with while always looking for the best solution to any challenge they are met with.”

Paul Saitta
Bega Group